A list of objects refers to arrays or collections of properties within an event. These objects can store multiple related values in a single property. They are typically used for specific use cases, such as in e-commerce (e.g., Cart Items, Search Filters, Order Completed).
{
"event": "Order Received",
"properties": {
"distinct_id": "13793",
"time": 1672936784,
"total_amount": 100.0,
"products": [
{"id": "item1", "name": "T-shirt", "price": 20.0, "quantity": 2},
{"id": "item2", "name": "Jeans", "price": 60.0, "quantity": 1}
]
}
}
What is the limitation of Mixpanel?
By default, Mixpanel parses only the first 5 objects to the Mixpanel UI.
What problem does that cause with reports?
If a user has ordered more than 5 products or viewed a collection which contains more than 5 products, then when you create a report and break down the by-products property, only the first 5 products will be shown. This will lead to discrepancies in the number of times the product was purchased or viewed in a collection.
Who to email and what email template to request to extend the limit?
For customers on a paid plan, you may submit a request for approval to have this limit increased by opening a support ticket within the UI (or by sending an email to [email protected]) with the subject line: “Request for List of Objects Limit Increase”.
An increase is not guaranteed, but your project will be reviewed to determine whether increasing this limit is feasible.
Email Template
Here’s an email template you can use to request an increase:
Subject: Request for List of Objects Limit Increase
Body:
Dear Mixpanel Support,
I am writing to request an increase in the limit of objects parsed within lists in our Mixpanel project. We have encountered issues where only the first 5 objects are shown in our reports, leading to discrepancies in our data analysis.
Project Details:
Project Name: [Your Project Name]
Project ID: [Your Project ID]
We would like to increase this limit so that all items in our reports are accurately reflected.
Thank you for being so considerate.
Best regards,
[Your Name]
[Your Position]
[Your Company]