Credits Usage & Billing

For current pricing and plan details, visit the Vendo pricing page .

Vendo Platform Credits

For the Vendo platform (non-Shopify integrations), Vendo uses a credit system to track usage based on data volume processed.

During Onboarding

The onboarding phase involves connecting and syncing data sources. Key points:

Credits are not charged during onboarding
Billing begins only after setup completion and successful initial sync
Validation and testing data doesn’t count toward usage

Credits are calculated and pushed daily after onboarding concludes.

When are Credits Counted?

Daily credit calculations reflect previous-day activity:

Step	Time	Details
Processing	~5:00 AM	Data is processed (local time of destination Mixpanel project)
Credit Push	~6:00 AM	Usage is pushed
Coverage	T-2	Credits reflect two days prior. Example: March 31st usage reflects March 29th processing

Where Can I See My Credits?

View usage within your Vendo account or Stripe billing portal, with entries listed by date and credit count.

Frequently Asked Questions

Am I billed during onboarding?

No charges occur during onboarding. You will only begin accruing billed usage once your setup is complete and your first successful data sync is confirmed.

Yes. Enter a promo code during plan selection in the onboarding flow. Valid promo codes apply a discount to your subscription.

Why is there a 2-day delay for credits? (Platform)

To ensure complete and accurate data processing, credit usage is finalized after the full job has completed and been verified.

Is a usage breakdown available?

Detailed breakdowns are in development. Contact support@vendodata.com for current reports.

What happens if a job fails?

Credits are not pushed for that day if jobs fail or remain incomplete.

Are usage alerts available?

Alert features are under development. Contact support@vendodata.com for threshold options.

Data Science Agent — Usage & Billing — Token tracking and pricing for AI-powered queries and model building