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SourcesBrazeDestination

Braze — Destination

Destination — Vendo sends behavioral events, customer profiles, and audiences to Braze for personalized cross-channel messaging.

What Vendo Sends

Vendo can send the following data to Braze:

Data TypeDescription
Custom EventsBehavioral events (purchases, page views, feature usage) tracked via Braze’s /users/track endpoint
User ProfilesCustomer attributes and properties synced to Braze user profiles
Purchase EventsRevenue events with product, price, and currency data

Authentication

Braze uses a REST API Key and a REST Endpoint URL for authentication.

  • REST API Key — Found in Braze under Settings > API Keys. Create a key with the appropriate permissions for your use case.
  • REST Endpoint URL — Your Braze instance endpoint (e.g., rest.iad-01.braze.com). Found on the same API Keys page.

Vendo validates credentials by calling the Braze API to confirm the key and endpoint are valid.

Setup

  1. In the Vendo app, navigate to Apps and click Add App
  2. Select Braze from the integration catalog
  3. Enter your REST API Key
  4. Enter your REST Endpoint URL (e.g., rest.iad-01.braze.com)
    • Do not include https:// — just the hostname
    • Found in Braze under Settings > API Keys
  5. Vendo validates the credentials against the Braze API
  6. Once connected, configure which events and data to send

Platform Details

SettingValue
Auth MethodREST API Key + Endpoint URL
APIBraze REST API (/users/track, /users/export/ids)
Rate Limit250,000 requests/hour (default) with automatic backoff

Verify Setup

  1. After connecting, check the app status shows Active
  2. Trigger a test event in your source platform
  3. Check Braze’s User Search to verify the event or profile update arrived
  4. Check Vendo job logs for sync activity and any errors
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