Braze — Destination
Destination — Vendo sends behavioral events, customer profiles, and audiences to Braze for personalized cross-channel messaging.
What Vendo Sends
Vendo can send the following data to Braze:
| Data Type | Description |
|---|---|
| Custom Events | Behavioral events (purchases, page views, feature usage) tracked via Braze’s /users/track endpoint |
| User Profiles | Customer attributes and properties synced to Braze user profiles |
| Purchase Events | Revenue events with product, price, and currency data |
Authentication
Braze uses a REST API Key and a REST Endpoint URL for authentication.
- REST API Key — Found in Braze under Settings > API Keys. Create a key with the appropriate permissions for your use case.
- REST Endpoint URL — Your Braze instance endpoint (e.g.,
rest.iad-01.braze.com). Found on the same API Keys page.
Vendo validates credentials by calling the Braze API to confirm the key and endpoint are valid.
Setup
- In the Vendo app, navigate to Apps and click Add App
- Select Braze from the integration catalog
- Enter your REST API Key
- Enter your REST Endpoint URL (e.g.,
rest.iad-01.braze.com)- Do not include
https://— just the hostname - Found in Braze under Settings > API Keys
- Do not include
- Vendo validates the credentials against the Braze API
- Once connected, configure which events and data to send
Platform Details
| Setting | Value |
|---|---|
| Auth Method | REST API Key + Endpoint URL |
| API | Braze REST API (/users/track, /users/export/ids) |
| Rate Limit | 250,000 requests/hour (default) with automatic backoff |
Verify Setup
- After connecting, check the app status shows Active
- Trigger a test event in your source platform
- Check Braze’s User Search to verify the event or profile update arrived
- Check Vendo job logs for sync activity and any errors
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