How to Choose a Mapping ID for Mixpanel

When you connect Stripe and Mixpanel, Vendo uses a mapping ID to match each Stripe customer to a Mixpanel user. The correct mapping ID gives consistent user tracking across both platforms.

There are 3 options: a metadata property, the email, or the Stripe customer ID. You cannot set the mapping ID in the Vendo app. Choose an option with this page, then tell the Vendo team. The Vendo team sets it on your Stripe connection.

1. Metadata (Recommended)

Best for: Consistency across domains with your own User ID.

Prerequisite: You must pass your User ID to Stripe as metadata.

How to Find Metadata in Stripe

1. Go to your Stripe Dashboard.
2. Go to Customers > Select a Customer.
3. Scroll to the Metadata section in the bottom right.
4. Find the property that holds the User ID (for example, user_id or customer_id).

What to Tell the Vendo Team

• Use Metadata.
• The name of the metadata property (for example, user_id).

2. Email

Best for: Email is the primary identifier for your customers.

Prerequisite: You must use email consistently across Stripe and Mixpanel.

What to Tell the Vendo Team

• Use Email.
• Before you ask, make sure that the email in Stripe matches the email in Mixpanel.

Note: This method may not be ideal if customers use different emails on different platforms.

3. Stripe Customer ID

Best for: You already use the Stripe Customer ID as a user identifier in Mixpanel.

Prerequisite: The Stripe Customer ID must be mapped to a user property in Mixpanel.

What to Tell the Vendo Team

• Use Stripe Customer ID.

Note: This method is less common. It can cause problems if customers use your platform across multiple domains.