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Excluding Non-User-Generated Events from Sessions

How to exclude non-user events from Mixpanel session calculations.

Last reviewed July 13, 2026

Exclude non-user-generated events from session calculations to improve the accuracy of how sessions are calculated.

Events to Exclude

The following order-related events should be filtered out of session calculations, as they are system-generated and don’t represent actual user activity:

Order Received
Order Fulfilled
Order Partially Refunded
Order Refunded

How to Configure

In your Mixpanel project settings, navigate to the Session Settings section and add the events listed above to the exclusion list.

Tip: For a full list of events tracked by Vendo, see Vendo Shopify App Data Model.