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Excluding Non-User-Generated Events from Sessions

How to exclude non-user events from Mixpanel session calculations.

Last reviewed September 15, 2026

Exclude the events that users do not generate from session calculations. This makes the session calculations more accurate.

Events to Exclude

You should remove these order events from session calculations. The system generates them, so they do not show user activity:

  • Order Received
  • Order Fulfilled
  • Order Partially Refunded
  • Order Refunded

How to Configure

In your Mixpanel project settings, go to the Session Settings section. Add the events above to the exclusion list.

Tip: For the full list of events that Vendo tracks, see Vendo Shopify App Data Model.

Need help?

When you contact support, give your workspace, the source or destination name, the job ID and the first error message.

support@vendodata.com
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