Segment Events & Properties

Reference for events and properties Vendo sends to Segment.

Last reviewed September 15, 2026

This page lists the events and properties that Vendo sends to Segment. The tables describe the events of the V1 Vendo Shopify app. Each event also has source (Vendo - Shopify App) and version.

Order Completed

Vendo sends this event when a customer places an order.

Property	Type	Description
`order_id`	String	Order identifier
`shopify_order_id`	String	Shopify order ID
`email`	String	Customer email
`currency`	String	Order currency
`total`	Number	Order total
`subtotal`	Number	Subtotal before tax/shipping
`tax`	Number	Tax amount
`shipping`	Number	Shipping cost
`discount`	Number	Discount amount
`payment_method`	String	Payment method
`products`	Array	Purchased items

Products Array

Each item in the products array contains:

Property	Type
`product_id`	String
`sku`	String
`name`	String
`variant`	String
`price`	Number
`quantity`	Number
`url`	String
`image_url`	String

Product Purchased

Vendo sends this event for each product in an order. You can use it for SKU-level analysis.

Property	Type	Description
`product_id`	String	Product ID
`sku`	String	SKU
`name`	String	Product name
`variant`	String	Variant title
`price`	Number	Item price
`quantity`	Number	Quantity purchased
`order_id`	String	Parent order ID
`shopify_order_id`	String	Shopify order ID
`currency`	String	Order currency

Order Fulfilled

Vendo sends this event when an order is shipped.

Property	Type	Description
`order_id`	String	Order identifier
`shopify_order_id`	String	Shopify order ID
`fulfillment_id`	String	Fulfillment ID
`email`	String	Customer email
`fulfillment_status`	String	Fulfillment status
`fulfillment_service`	String	Fulfillment service
`tracking_number`	String	Shipment tracking number
`tracking_url`	String	Tracking URL
`fulfillment_speed_days`	Number	Days from order to shipment

Order Delivered

Vendo sends this event when an order is delivered.

Property	Type	Description
`order_id`	String	Order identifier
`shopify_order_id`	String	Shopify order ID
`fulfillment_id`	String	Fulfillment ID
`email`	String	Customer email
`fulfillment_status`	String	Fulfillment status
`delivery_date`	String	Delivery date
`delivery_speed_days`	Number	Days from order to delivery

Order Refunded

Vendo sends this event when a full refund is issued.

Property	Type	Description
`order_id`	String	Order identifier
`shopify_order_id`	String	Shopify order ID
`refund_id`	String	Refund ID
`email`	String	Customer email
`currency`	String	Order currency
`refund_amount`	Number	Refund amount
`total`	Number	Order total
`cancel_reason`	String	Cancel reason

Order Partially Refunded

Vendo sends this event when a partial refund is issued.

Property	Type	Description
`order_id`	String	Order identifier
`shopify_order_id`	String	Shopify order ID
`refund_id`	String	Refund ID
`currency`	String	Order currency
`refund_amount`	Number	Partial refund amount
`total`	Number	Order total

Cart Abandoned

Vendo sends this event when a checkout is abandoned.

Property	Type	Description
`checkout_id`	String	Checkout ID
`email`	String	Customer email
`currency`	String	Cart currency
`checkout_url`	String	Recovery URL
`total`	Number	Cart total
`subtotal`	Number	Cart subtotal
`discount`	Number	Discount amount
`products`	Array	Cart items

Checkout Started

Vendo sends this event when a customer begins checkout.

Property	Type	Description
`checkout_id`	String	Checkout ID
`email`	String	Customer email
`currency`	String	Cart currency
`total`	Number	Cart total
`subtotal`	Number	Cart subtotal
`discount`	Number	Discount amount
`products`	Array	Cart items
`event_source`	String	`webhook`