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Custom Integrations

Custom Integrations

Some integrations are available only as managed or custom implementations. They are not exposed as broad self-serve setup until a customer need justifies the product work and the connector has passed launch-readiness checks.

What Custom Means

StatusMeaning
LiveAvailable through the normal product setup path and tested for the documented use case
ManagedAvailable through Vendo-led setup for selected customers or early users
CustomBuilt or enabled when a customer asks and the implementation is scoped
Coming soonPlanned, but not available for customer use yet

How Setup Works

  1. Contact Vendo with the source or destination you need.
  2. Vendo confirms the required APIs, permissions, expected data, and business use case.
  3. The team scopes setup, validation checks, caveats, and support expectations.
  4. Vendo implements or enables the integration for the account.
  5. The first sync is validated against row counts, timestamps, duplicate checks, and expected fields.

Before Requesting a Custom Integration

Have this ready:

  • Platform name and account/workspace URL
  • Source or destination direction
  • Required data objects or events
  • Credential or OAuth permission owner
  • Expected warehouse tables or destination objects
  • Launch deadline and success criteria

Support Expectations

Managed and custom integrations get high-touch support during setup. They may require manual validation, additional monitoring, and account-specific runbooks. Vendo will not present a custom integration as self-serve until the setup path, docs, credential checks, and operational recovery path are productized.

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