Billing and Usage
Compare Vendo plans, understand included compute, storage, and AI charges, and investigate workspace usage from account settings.
Last reviewed July 13, 2026
Vendo’s standard plans include the same core product. The plan changes how much compute and storage are included, how often data can sync, and the level of support. Managed AI usage is billed separately.
Use the pricing page for the current public offer. A signed order form or enterprise agreement takes precedence when it contains negotiated terms.
Compare plans
| Plan | Price | Included compute | Storage | Data syncs | Support |
|---|---|---|---|---|---|
| Start Up | $100 monthly or $1,000 yearly | Equal to the amount billed | 10 GB | Daily | |
| Business | $500 monthly or $5,000 yearly | Equal to the amount billed | 100 GB | Hourly | Dedicated Slack channel; one-business-day response |
| Enterprise | Custom | Custom | Custom | Custom | Dedicated support and agreed service levels |
Start Up and Business include the same core product features. Enterprise can add private deployment, SSO, advanced permissions, custom integrations, and agreed service levels.
View workspace usage
Open Workspace Settings → Billing & Usage when the page is enabled for your workspace. Depending on your plan and available data, it can show:
- Subscription or billing status.
- Platform credit usage.
- Pipeline rows, reads, writes, or compute activity.
- Source and production warehouse storage.
- Recent AI usage logs.
Use Workspace Settings → AI Usage for the model-level split between Vendo-provided and bring-your-own-key usage.
Understand included compute
Compute is the data processing Vendo performs. It includes reading from connected sources, writing to a data store, refreshing transformations and definitions, resolving identities, calculating attribution, running data-quality checks, and preparing or sending outputs.
Start Up and Business include compute equal to the plan amount billed. Storage and managed AI usage are separate. Usage is deducted using Vendo compute rates, so a raw row count does not by itself show the amount charged.
When you review a credit total, confirm:
- The billing period and workspace.
- The usage type included by the agreement.
- Whether the source job completed successfully.
- The included or negotiated compute allowance.
- Whether recent activity is still being finalized.
AI usage
AI usage is tracked separately by model and key source. Provider prices and available models can change, so use the values shown in AI Usage instead of a copied provider rate table.
- Vendo-provided key — Vendo pays the provider and attributes usage to the workspace.
- BYOK — your provider account is billed directly; Vendo records usage metadata for visibility.
Investigate an unexpected total
- Confirm the workspace and date range.
- Compare the usage day with related jobs in Activity Logs.
- Check for retries, backfills, or overlapping schedules.
- Separate pipeline, storage, credit, and AI totals.
- Capture the job IDs and billing-period details before contacting support.
Frequently asked questions
Which price applies to me?
Use the public pricing page for standard plans. Use your current order form for negotiated or Enterprise terms.
What happens when I use my included compute?
During early access, Vendo reviews usage with you and agrees the right allowance or plan before additional charges apply. Exact overage rates are not currently published.
Does unused annual compute roll over?
No. The included annual compute applies to that plan term and does not roll into the next term.
What happens near the storage limit?
Vendo warns you as you approach the limit and helps you increase the allowance or change plans. The product does not silently stop an active data workflow when the limit is reached.
Why can recent usage change?
Usage can be finalized after a job completes and downstream records are available. Treat an in-progress period as provisional.
What should I include in a billing question?
Include the workspace, billing period, usage category, relevant job IDs, and the total you expected.